Shipping
WHEN WILL MY ORDER SHIP?
- Most orders ship within 5-8 business days. Because we want you to be able to select the perfect product type, color and size to complement each amazing design, you place your order (like a custom cheeseburger). All of our products are hand-printed by real humans. The production process takes 6-8 business days before we ship it to you all hot and fresh.
WHAT SHIPPING OPTIONS DO YOU OFFER?
HOW FAST CAN I GET MY ORDER?
- US standard domestic shipping takes 5-8 business days (2-3 business days for us to print by hand + 3-5 business days to ship).
- International shipping takes 1-3 weeks (including 2-3 business days for us to print by hand).
WILL I BE RESPONSIBLE FOR EXTRA SHIPPING FEES?
- Depending on your country, you may owe duties, taxes or import fees in addition to our shipping rates, which only cover the transit cost of the products. Sorry – we can’t change your government’s laws!
WHERE CAN I FIND A TRACKING LINK?
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First check your email spam folder, sometimes our emails get sent their accidentally, if it is not there contact customer support:
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Customer Service Hours:
- Email anytime and we will get back to you within 1 business day.
WHY DOES MY TRACKING LINK SAY “UNAVAILABLE” WHEN I CLICK ON IT?
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Tracking links take 1-2 business days to update in the shipping provider’s system, so give it some time to process. If you’ve been waiting more than 2 business days, contact customer support.
WHY AM I MISSING AN ITEM FROM MY ORDER?
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Some items ship separately, so part of your order may still be on its way. If you need specific information, please contact customer support.
WHY DID I NEVER GET MY ORDER?
- Oh no! If you placed an ordering shipping to the US more than 10 days ago or an international order more than 30 days ago, contact customer support immediately and we will take care of that for you right away!
